Direct TV Reviews

Published: April 1st, 2011 by Aaron Waller

With over 18 million viewers, Direct TV has shown they provide top customer satisfaction with their satellite TV programming. Satellite TV has taken over the air in the twenty years since it has been offered. Direct TV dominates with Dish Network coming in second place with over 13 million subscribers and they’ve maintained top results in customer satisfaction for over 10 years running.

Quality of Programming

Providing 160 full time HD channels to their viewers, Direct TV dominates when it comes to supplying HD. Offering the best HD programming packages available, they were further enhanced by tossing in HD at no additional charge option when ordered with any base package. Existing customers have the chance to lock in special rates on an annual basis. In addition to a great discount, special offers give new customers the opportunity to receive free satellite equipment and promotional packages, the customer base for Direct TV continues to grow daily.

Giving customers the capability to record using HD DVR feature, while watching different programming in another room is another great feature Direct TV provides to their customers. They now offer 1080p HD to their customers, giving them access to over 400 of the newest movie releases, even before Netflix and Redbox.

Extending customers the choice of over 225 regular channels plus premium packages Direct TV have gone through the roof with positive feedback. They also have original sports packages that include NFL Sunday Ticket, the NASCAR HotPass and the NCAA Mega March Madness package. Also DirecTV offers smaller packages which include the Masters, the French Open, and Wimbledon. They also carry MLB Extra Innings, NBA League Pass, and NHL Center Ice packages, for their customers through special packages.

Customer Satisfaction

As most Direct TV reviews will attest to, DIRECT TV is proud of being named the top in customer satisfaction, for ten straight years. Providing customers with the most current satellite options like DVR, HD TV, and Current Pay per views options and the newest 1080p HD technology gives customers plenty of reason to rave.

Direct TV’s customer promise is:

1. To deliver a TV experience you won’t find anywhere else.
2. To here to help with ​​knowledgeable support staff.
3. To listen to you.

​Direct TV has lived up to their customer promises by offering the latest cutting edge technology to its customers. The excellent customer service department is always there to assist you with issues with your programming and to listen to any comments you may have.

Direct TV will likely continue to dominate the satellite industry with their high tech programming and unparalleled customer satisfaction. The stellar Direct TV feedback by customers reflect the continuing service provided by the number one satellite service provider and don’t expect that to change anytime soon.

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